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Accessibility

MINSKOFF THEATRE • NEW YORK CITY

Accessible seating icon

ACCESSIBLE SEATING AND
RELATED INFORMATION

Patrons who use a wheelchair are permitted to purchase up to three contiguous companion seats based on availability. Wheelchair seating is sold on a first-come, first-serve basis at the theatre box office, by calling the Disney on Broadway hotline at 866-870-2717, or by purchasing through Ticketmaster. To purchase online, select the performance of choice and click the wheelchair button in the center of the page, above the map of the Minskoff Theatre. This dropdown will point out on the map where the wheelchair accessible, semi-ambulatory, deaf/hard of hearing/blind/low vision preferred seats, and companion seats are located in the theatre. This theatre has access to escalators and limited access to an elevator.

  • Wheelchair Accessible Restroom: The Minskoff Theatre is equipped with wheelchair accessible restrooms on the theatre’s Orchestra level, as well as on the Mezzanine level. They can be accessed via a main lobby elevator that is strictly designated for guests with disabilities.
  • Seat Accessibility: There are designated wheelchair and companion seating in the rear of the Orchestra section. These locations are the ONLY ones that do not involve steps.
  • Services for Guests with Disabilities: Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to their seats.
Audio Description Icon

AUDIO DESCRIPTION

On-demand pre-recorded audio description is available for every performance through the GalaPro app on personal devices, or through Devices at the theatre. Please ask an Usher or House Manager for assistance. If planning for a Group, please call 212-757-5679 or email newyork@soundassociates.com and include your name, show name, performance date and time, service requested, and your contact information.

In an effort to be economical with audio description during the performance, we provide pre-show notes that describe the scenery and characters in detail. These pre-show notes are played on loop in the 30-minutes prior to the performance. Click here to listen to the pre-show on your own time.

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CAPTIONING

On-demand closed captions are available for every performance though the GalaPro app on personal devices, or through I-Caption devices at the theatre. This fully automated system displays dialogue, lyrics and sound effects on a handheld display. Devices are available to guests upon arrival at the theater. Please ask an Usher or House Manager for assistance. If planning for a Group, please call 212-757-5679 or email newyork@soundassociates.com and include your name, show name, performance date and time, service requested, and your contact information.

In partnership with the Theatre Development Fund, we are happy to offer an open captioned performance on an annual basis.  Click here to learn more.

ASL Interpretation

ASL INTERPRETATION

In partnership with the Theatre Development Fund, we are happy to provide ASL interpretation of The Lion King on an annual basis.  Our next ASL interpreted performance is scheduled for Sunday, April 24th at 3pm.  Click here to purchase tickets through TDF or purchase directly through Ticketmaster.  The interpreters will be located on the left hand side.  If you are unable to attend this performance and would like to request interpretation, please submit a request using this form.

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GUIDE DOGS AND
SERVICE ANIMALS

Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

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HAZE/FLASHING
LIGHT WARNING

Please be advised that smoke, haze, and flashing lights are used during the performance.

Sensory-Friendly

SENSORY-FRIENDLY

While all guests are welcome to attend any performance, we are happy to offer sensory-friendly performances on an annual basis through our partnership with the Theatre Development Fund.  These performances offer slight modifications to sound and lighting, downloadable resources and supports, reduced ticket prices and specialized staffing.  To learn more visit: TDF Accessibility Webpage.

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