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Handicapped Icon


Patrons who use a wheelchair are permitted to purchase up to three contiguous companion seats based on availability. Wheelchair seating is sold on a first-come, first-serve basis at the theatre box office, by calling the Disney on Broadway hotline at 866-870-2717, or by purchasing through Ticketmaster. To purchase online, select the performance of choice and click the wheelchair button in the center of the page, above the map of the Minskoff Theatre. This dropdown will point out on the map where the wheelchair accessible, semi-ambulatory, deaf/hard of hearing/blind/low vision preferred seats, and companion seats are located in the theatre. This theatre has access to escalators and limited access to an elevator.

  • Wheelchair Accessible Restroom: The Minskoff Theatre is equipped with wheelchair accessible restrooms on the theatre’s Orchestra level, as well as on the Mezzanine level. They can be accessed via a main lobby elevator that is strictly designated for guests with disabilities.
  • Seat Accessibility: There are designated wheelchair and companion seating in the rear of the Orchestra section. These locations are the ONLY ones that do not involve steps.
  • Services for Guests with Disabilities: Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to their seats.
Audio Description Icon


On-demand pre-recorded audio description is available for every performance through the GalaPro app on personal devices, or through Devices at the theatre. Please ask an Usher or House Manager for assistance. If planning for a Group, please contact us at 800-439-9000 to pre-reserve.

Closed-Captioning Icon


On-demand closed captions are available for every performance though the GalaPro app on personal devices, or through I-Caption devices at the theatre. This fully automated system displays dialogue, lyrics and sound effects on a handheld display. Devices are available to guests upon arrival at the theater. Please ask an Usher or House Manager for assistance. If planning for a Group, please contact us at 800-439-9000 to pre-reserve.

Service Animals Icon


Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Spotlight Icon


Please be advised that smoke, haze, and flashing lights are used during the performance.


For theatregoers who are hard of hearing or deaf, low vision or blind, who cannot climb stairs or who require special seating accomodations or wheelchair locations, the Theater Development Fund obtains special seating according to need.

Please click HERE for more information.


Audio Description at Select Performances
For theatregoers with moderate to severe vision loss, a specially trained describer explains what’s happening on stage during pauses in dialogue. The describer uses a headset microphone, while individuals using the service listen through a receiver with a single earpiece.

Open Captioning at Select Performances
For patrons with slight to profound hearing loss, an electronic text display to the side of the stage shows what the actors are saying or singing and describes sound effects on stage in real time.

Sign Language Interpreting at Select Performances
For theatregoers who are Deaf and use American Sign Language as their primary means of communication, a team of experienced theatre interpreters stand to the side of the stage and translate what the actors are saying or singing into American Sign Language (ASL).

Access for Young Audiences (AYA)
TAP reaches out to school groups of young theatregoers with mild to severe hearing or vision loss by providing in class workshops and sending them to special sign language interpreted and open-captioned or audio-described performances of Broadway shows.

Autism Theatre Initiative (ATI)
TDF’s Autism Theatre Initiative (ATI) affords people with autism and their families and caretakers an opportunity to experience Broadway shows in a supportive and judgment-free environment. With slight modifications to sound and lighting, downloadable resources and supports, reduced ticket prices, and autism specialist staffing at each autism-friendly performance, TDF has pioneered the way for this under-served population.

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