Patrons who use a wheelchair are permitted to purchase up to three contiguous companion seats based on availability. Wheelchair seating is sold on a first-come, first-serve basis at the theatre box office or by purchasing through Broadway Direct. To purchase online, select the performance of choice and select the “Accessible” filter button on the top right of the page, above the map of the Minskoff Theatre. This will highlight on the map where the wheelchair accessible, semi-ambulatory, deaf/hard of hearing/blind/low vision preferred seats, and companion seats are located in the theatre. This theatre has access to escalators and limited access to an elevator.
Headsets for sound augmentation are available at the theatre. For guests with Tele Coil, T-Coil Loops are available. If planning for a Group or you’d like to make a reservation in advance, please click here or call 212-757-5679, option 1.
On-demand pre-recorded audio description is available for every performance through the GalaPro app on personal devices, or through Devices at the theatre. Please ask an Usher or House Manager for assistance. If planning for a Group or if you’d like to make a reservation in advance, please click here or call 212-757-5679, option 1.
In an effort to be economical with audio description during the performance, we provide pre-show notes that describe the scenery and characters in detail. These pre-show notes are played on loop in the 30-minutes prior to the performance. Click here to listen to the pre-show on your own time.
On-demand closed captions are available for every performance though the GalaPro app on personal devices, or through I-Caption devices at the theatre. This fully automated system displays dialogue, lyrics and sound effects on a handheld display. Devices are available to guests upon arrival at the theater. Please ask an Usher or House Manager for assistance. If planning for a Group or if you’d like to make a reservation in advance, please click here or call 212-757-5679 option 1.
In partnership with the Theatre Development Fund, we are happy to offer an open captioned performance on an annual basis. Click here to learn more.
We encourage guests to attend one of our scheduled community ASL performances. Our next ASL interpreted performance will be Sunday, March 1st at 3:00pm. Please visit HandsOn.org/the-shows to purchase tickets.
Additional dates to be added. To be among the first to know, sign up for email alerts from our partner Hands On by CLICKING HERE.
If you are unable to attend a scheduled ASL interpreted performance and would like to submit a request for ASL interpretation, please complete THIS FORM. A team member will follow up to explore options based on your preferred performance date. If your request can be accommodated, they will provide further instructions on how to purchase your tickets. For best availability, it is recommended to submit a request at least 4 weeks prior to the performance date.
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.
Please be advised that theatrical smokes, fog effects, flashing lights, and loud noises are used during the performance.
While all guests are welcome to attend any performance, we are happy to offer sensory-friendly performances on an annual basis through our partnership with the Theatre Development Fund. These performances offer slight modifications to sound and lighting, downloadable resources and supports, reduced ticket prices and specialized staffing. To learn more visit: TDF Accessibility Webpage.